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Frequently Asked Questions

  • What file formats are supported?
  • What kind of images work best?
    Considering the size of the area, we recommend images without too much detail. Any image that contrasts clearly between white and black with thick lines will turn out beautifully on our blades. Thin lines can be tricky depending on the image. If we believe it may not turn out to your complete satisfaction, we will work with you to get it as best as we can.
  • How do you mark the blade?
    Great question! It’s pretty cool actually. We spray your blade with a liquid ceramic glazing material and heat it with a CO2 laser. Once it's heated, it liquifies and chemically bonds with the surface of the blade, leaving a dark and long-lasting mark that can withstand severe abrasion and corrosion. We told you it was cool.
  • What is the turn-around time for custom blades?
    We ask that you give us 7-10 business days from the time of artwork approval, if applicable, to complete your custom blade.
  • Are there refunds for custom blades?
    Unfortunatly, no. Once the blade is etched there’s no going back. If you believe that what we agreed upon and what you received are two different things, then we will do everything we can to make it right or issue a refund. With that being said, we will reach out before doing anything if we feel you may not be satisfied with your blade.


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